You are working on a memory care unit and answer the phone. It is ...

[ts19998]

You are working on a memory care unit and answer the phone. It is a physician who tells you he has just left town for vacation and is about to lose cell service. He forgot to order critically important monitoring labs for a resident. He requires you to take the order before the cell signal is lost. What would you do?
 
  What will be an ideal response?

Question 2

A resident washes her hands over and over many times during the day. This behavior is a:
 
  a. Hallucination
  b. Defense mechanism
  c. Phobia
  d. Compulsion

[jordangronback]

Answer to Question 1

Very politely tell the doctor you are not a nurse and cannot take an order. Assure him you will find the nurse to speak with him as quickly as you can and proceed to do so. It is beyond your role and scope of practice to take an order under any circumstance from a physician.

Answer to Question 2

D