Author Question: Which of the following is NOT a goal of customer-focused care? A) Family and/or friends are ... (Read 54 times)

justinmsk

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Which of the following is NOT a goal of customer-focused care?
 
  A) Family and/or friends are involved.
  B) Physical comfort and care needs are met.
  C) Care for the client follows strict schedules and rules.
  D) Information is communicated.

Question 2

Which of the following is a universal gesture?
 
  A) thumbs up
  B) high five
  C) o.k.
  D) none of the above



blfontai

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Answer to Question 1

Answer: C

Answer to Question 2

Answer: D



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