Author Question: A client says, I wish my children would call me. They have been on vacation. The nurse responds, ... (Read 38 times)

schs14 · **on:** Jul 17, 2018

A client says, I wish my children would call me. They have been on vacation. The nurse responds, You're missing your children and would like them to call?

Match the therapeutic communication technique with the example that best illustrates it.
a. Broad open-ended statement or
question
e. Reassurance
b. Reflection f. Summarization
c. Clarification g. Acknowledgment
d. Silence

Question 2

The first step in stopping verbal abuse is

a. to feel humiliated and not respond. c. to react appropriately in the moment of
disruptive behavior.
b. to be taken aback and cry. d. to reply back with a firm, cutting
response.