Which of the following measures are most helpful to the nurse who ...

[audragclark]

Which of the following measures are most helpful to the nurse who makes a personal commitment to practice violence prevention in the workplace? (Select all that apply.)
 
  a. Get to know co-workers and look out for them.
  b. Treat patients and co-workers with courtesy and respect.
  c. Become familiar with policies relating to violence and harassment.
  d. Assume individuals will not act on threats they make.
  e. Interject opinions while attempting to clarify issues.
  f. Set clear, firm limits on unacceptable behavior.

Question 2

Which statements about manipulation would be useful to the nurse who interacts with both patients and peers? (Select all that apply.)
 
  a. Manipulation usually disregards the feelings and needs of others.
  b. Manipulation exploits the weaknesses of others.
  c. A divide-and-conquer strategy is often used by those who manipulate.
  d. Firm limit-setting rarely protects against manipulation.
  e. Manipulation often results in individuals being treated as objects.
  f. Manipulation should be permitted if it is consistent with the nurse's needs.

[meganmoser117]

Answer to Question 1

ANS: A, B, C, F
Each of the correct answers is an example of general safeguards. All threats should be taken seriously and reported to management. Clarification requires questioning, listening to information given, and repeating what the individual said she or he thinks or feels. It is not a time to argue one's own point of view.

Answer to Question 2

ANS: A, B, C, E
Manipulation usually disregards the feelings and needs of others; manipulation exploits the weaknesses of others; a divide-and-conquer strategy is often used by those who manipulate; and manipulation often results in individuals being treated as objectsthese are all true statements that would help the nurse put manipulative behavior into perspective. The statement indicating that firm limit-setting rarely protects against manipulation is incorrect. Firm limit-setting is one of the better strategies for handling manipulative behavior. Permitting manipulation if it is consistent with the nurse's needs is not an appropriate basis for interactions with either patients or peers.