Answer to Question 1
D
Nurses need to be seen as part of the community in order to be accepted and trusted. The manager should suggest the nurse move into the community.
The commute time is not the issue; building the community's trust is.
The nurse may or may not be on call, but that is not the issue; the issue is gaining the community's trust.
Although having the best of both worlds may be good for the nurse, it will not generate the community's trust.
Answer to Question 2
D
The best answer would be for the nurse manager to begin a thorough investigation of how this process works in the specific facility and how it affects patient safety.
Although consulting with other managers would be part of the best response, this is not the most complete answer.
Whereas maintaining a file of information is a passive activity, responding to patient safety requires an active approach.
Initiating a policy may be needed, but first the manager needs to investigate how the process at this specific facility affects patient safety.
The tone of the nurse-patient introduction sets the stage for the patient interview and patient care
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