When a manager uses the contrast effect in performance analysis, ...

[EAugust]

When a manager uses the contrast effect in performance analysis, this refers to:
 
  1.
  rating an employee by comparison with other employees.
  2.
  the ratings being all higher or lower than the expected average.
  3.
  allowing past performance ratings to influence current ratings.
  4.
  rating all areas at average or midpoint.

Question 2

The primary reason for employee counseling is:
 
  1.
  to inform employees that they need to do something differently or that they have done something well.
  2.
  to punish employees for errors.
  3.
  to discipline employees.
  4.
  to reward employees.

[tdewitt]

Answer to Question 1

ANS: 1
The contrast effect is when the manager rates the employee by comparing that employee with other employees. When managers use the contrast effect, they are not using the established performance standards of the facility.

Answer to Question 2

ANS: 1
Counseling sessions are for discussions of either negative or positive behaviors.

[EAugust]

Excellent

[scottmt]

TYSM