Author Question: The nurse manager identifies a staff nurse as dissatisfied according to Herzberg's theory when what ... (Read 46 times)

charchew · **on:** Jul 17, 2018

The nurse manager identifies a staff nurse as dissatisfied according to Herzberg's theory when what behavior is observed? (Select all that apply.)

1.
The employee calls in sick frequently.
2.
The employee filed multiple grievances in a few months.
3.
The nurse does not contribute in a meaningful way.
4.
The nurse does not make a difference in the work environment.
5.
The nurse submits a letter of resignation.

Question 2

Which of the following is a characteristic of a Theory X manager?

1.
The manager respects others.
2.
The manager believes in punishment.
3.
The manager believes that people like to work.
4.
The manager believes that people lack ambition.

pangili4 · **Reply #1 on:** Jul 17, 2018

Answer to Question 1

ANS: 1, 2, 5
The dissatisfied nurse calls in sick frequently because he or she does not like being at work, often files grievances, and is far more likely to quit the job.

Answer to Question 2

ANS: 2, 4
A Theory X manager believes that people are lazy, dislike responsibility, prefer to be directed, resist change, and want to be kept safe. This manager also believes in punishment because he or she thinks this is the only way workers will perform.