When effective communication occurs, which of the following is ...

[jace]

When effective communication occurs, which of the following is true?
 
  1.
  The message is understood by the sender and the receiver.
  2.
  The message is fully understood by the receiver.
  3.
  The message is fully understood by the sender.
  4.
  Communication is effective by telling someone what to do.

Question 2

You are a charge nurse in a long-term care facility and you have to talk to Betty, a certified nursing assistant, about the care of one of her residents.
 
  You and Betty sit in your office, and as you begin to talk with her, she becomes very angry and storms out of the office. What has taken place?
  1.
  Successful communication
  2.
  Social communication
  3.
  Honest communication
  4.
  Failed communication

[IRincones]

Answer to Question 1

ANS: 1
Effective communication occurs when both the sender and the receiver understand the message.

Answer to Question 2

ANS: 4
Failed communication has occurred, which means that the planned or anticipated communication did not take place. This type of communication often involves nonproductive and uncaring behaviors, such as anger, frustration, and storming away.

[jace]

Thank you

[IRincones]

No problemo