Author Question: Nurses are often best prepared to serve as case managers for clients with complex health problems ... (Read 44 times)

Cooldude101 · **on:** Jul 19, 2018

Nurses are often best prepared to serve as case managers for clients with complex health problems such as mental illness and HIV infection because of the nurses' preparation:

a. within a holistic medical framework
b. as psychotherapists
c. in psychiatric illness and diagnosis
d. in pharmacology

Question 2

You are a nurse working on the day shift. One of your coworkers complains to you about the condition of one of her assigned clients when she took over the client's care from the night shift. This nurse is very upset with the night nurse.

Your BEST and MOST empowering response to your coworker is which of the following responses? a. Listen to the coworker, reflect back to her, and suggest she talk with the night nurse.
b. Talk with the night nurse, and get his or her side of the story.
c. Tell your coworker to talk to the unit head nurse, and let him or her know what is going on.
d. Suggest she keep quiet and see if there is a pattern of this behavior with the night nurse.

poopface · **Reply #1 on:** Jul 19, 2018

Answer to Question 1

A
Because of their preparation to use a holistic approach, nurses are often best prepared to serve as case managers. With a holistic approach, the nurse case manager understands and treats the client as a bio-psychosocial-spiritual being.

Answer to Question 2

A
The most empowering response to a coworker who has a disagreement with another coworker is to listen and suggest that the coworker discuss the situation with the other nurse involved. Direct communication between the two individuals involved in the conflict would be most appropriate. Communicating effectively and assertively with another empowers the individual.