Which statement made by a nurse manager to personnel working short-staffed best reflects an understanding of the importance of safe unit staffing?
a. If you cannot find sufficient staff, I will have to leave this unit, because it is unsafe and someone could be hurt..
b. I cannot safely manage this unit with such a small staff. When can I expect you to send additional staffing to help?
c. If you don't provide extra staffing immediately, I will quit and report this situation to The Joint Commission (TJC)..
d. In order to ensure unit safety I will need additional staff. I am limiting care to priority needs only until you meet that need. My written report will document my actions..
Question 2
At a community meeting, a homeowner states, I don't want mentally ill people in the neighborhood. They're dangerous The community mental health nurse should respond:
a. Former patients need care and concern, not stigmatization..
b. I sincerely believe your fears and concerns are really unfounded..
c. The way you act toward former patients will determine how they act toward you..
d. Our residents are more apt to be withdrawn and timid than aggressive or violent..
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