Answer to Question 1
D
The most therapeutic communication is the one that does the following: addresses the patient by name (this assesses the patient's ability to listen and respond to the nurse) and offers information in a matter-of-fact way (this addresses the well part of the patient's communication, that is, the part in which the patient asks, When is my doctor coming?). The patient's communication is appropriate and needs to be acknowledged in a respectful manner. The best response promotes structure for the patient by offering a plan that suggests a shower (Maslow's hierarchy: the patient will feel better physically while waiting for the doctor) and provides breakfast on the unit with the structure of a reduced-stimulus milieu. (The patient may be escalating, so it is better to order a tray on the unit if the patient is usually able to go to breakfast in the cafeteria.)
Answer to Question 2
B
A pathology paradigm focuses on a disease-based medical model and a view of families as being pathological, pathogenic, or dysfunctional. The competence paradigm focuses on adaptive behaviors, care that is congruent with culture, and a cooperative partnership between patient and health care providers.
GI endoscopy. (a) Similar to other forms of GI endoscopy, laparoscopy involves the insertion of a sp
Patient teaching: nose and sinus assessment
The medical assistant often has to reassure and comfort the patient before effective communication c
Preoperative and Postoperative Patient Instructions
A patient is talking to the nurse about her husband’s abuse and attempt to strangle her. She ...