A patient claims to have been denied the right to confidentiality. To best preserve the patient's rights, the treatment team must:
a. re-explain the guidelines for confidentiality to the patient.
b. provide in-service to the unit's staff regarding confidentiality.
c. educate the patient about the process required for the filing of a formal complaint.
d. determine why the patient feels that the right to confidentiality has been denied.
Question 2
A client who requires intervention for pain management should be assessed for a history of substance abuse for what reason?
A) Narcotic pain medication is not permitted for clients with active substance-abuse problems.
B) Clients with certain substance addictions may have developed a higher tolerance to certain substances, including pain medications, so they may require increased doses to achieve effective pain control.
C) Clients with an active substance-abuse disorder have a higher tolerance for pain, so they require less medication to achieve effective pain control.
D) Clients who abuse substances should be encouraged to use alternative nonpharmacologic pain-management options because they are not permitted to take narcotic pain medications.
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Medical assistant interviewing a patient.