During a group session, a client expresses anger at the nurse. ...

[Anajune7]

During a group session, a client expresses anger at the nurse. The nurse sits tensely with arms and legs crossed while verbally agreeing that the client's point of view is correct. Which of the following messages is being sent by the nurse?
 
  1. The nurse is expressing warmth toward the client
  2. The nurse is being patient
  3. The nurse is demonstrating empathy
  4. The nurse is sending a mixed message

Question 2

The nurse and a client talk about Alcoholics Anonymous (AA). The client asks, What's AA all about? Which reply by the nurse best describes AA?
 
  1. It's a group that learns about drinking from a group leader.
  2. It's a form of group therapy led by a psychiatrist.
  3. It's a group that advocates strong punishment for drunk drivers.
  4. It's a self-help group where the norm is sobriety.

[catron30]

Answer to Question 1

4
Rationale: The nurse's nonverbal communication is incongruent with the verbal message; the closed body position conflicts with the open verbal statements. Because nonverbal cues help people judge the reliability of verbal messages, the incongruence between the nurse's verbal and nonverbal communication may confuse the client. Patience, warmth, and empathy are positive messages that are typically expressed by using open body language.

Answer to Question 2

4
Rationale: Alcoholics Anonymous (AA) is a self-help group with the key concept that total abstinence is essential to recovery. AA is based on the fellowship among its members and anyone who desires to stop using alcohol is welcome.

[Anajune7]

Excellent

[ghepp]

Thanks for the timely response, appreciate it