Author Question: Which communication techniques would be most effective for a nurse to use during an assessment ... (Read 56 times)

KWilfred · **on:** Jul 19, 2018

Which communication techniques would be most effective for a nurse to use during an assessment interview with an adult Native American patient?

a. Open and friendly; ask direct questions; touch the patient's arm or hand occasionally for reassurance.
b. Frequent nonverbal behaviors, such as gestures and smiles; make an unemotional face to express negatives.
c. Soft voice; break eye contact occasionally; general leads and reflective techniques.
d. Stern voice; unbroken eye contact; minimal gestures; direct questions.

Question 2

The sibling of an Asian American patient tells the nurse, My sister needs help for pain. She cries from the hurt. Which understanding by the nurse will contribute to culturally competent care for this patient? Persons of an Asian American heritage:

a. often express emotional distress with physical symptoms.
b. will probably respond best to a therapist who is impersonal.
c. will require prolonged treatment to stabilize these symptoms.
d. should be given direct information about the diagnosis and prognosis.

tmlewis4706 · **Reply #1 on:** Jul 19, 2018

Answer to Question 1

ANS: C
Native American culture stresses living in harmony with nature. Cooperative, sharing styles rather than competitive or intrusive approaches are preferred; thus, the more passive style described would be best received. The other options would be more effective to use with patients of a Western orientation.

Answer to Question 2

ANS: A
Asian Americans commonly express psychological distress as a physical problem. The patient may believe psychological problems are caused by a physical imbalance. Treatment will likely be short. The patient will probably respond best to a therapist who is perceived as giving. Asian Americans usually have strong family ties and value hope more than truth.