Author Question: A psychiatric-mental health nurse is learning about effective ways to clarify patient's responses. ... (Read 109 times)

bio_gurl · **on:** Jul 19, 2018

A psychiatric-mental health nurse is learning about effective ways to clarify patient's responses. What is the best example of clarifying a patient's verbal response?

1. See, the medicine does work.
2. Everything seems to work out eventually.
3. I knew it would work for you; it just takes time.
4. Are you saying you feel the medicine is helping you?

Question 2

The nurse is learning about active listening techniques that will improve nurse-patient relationships. What is active listening's influence on communication?

1. It acknowledges the nurse's interest in a nonjudgmental attitude.
2. It facilitates spontaneous responses and interactive conversation.
3. It offers a way to hear, observe, and understand what patients communicate.
4. It offers a way to seek information or clarification of the patient's thoughts or ideas.

shewald78 · **Reply #1 on:** Jul 19, 2018

Answer to Question 1

Answer: 4
Explanation: Asking if the patient thinks the medicine is helping is an example of clarifying, which is therapeutic. See, the medicine does work communicates a lack of trust and is not therapeutic. I knew it would work for you; it just takes time and Everything seems to work out eventually are examples of making stereotypical comments and do not provide the patient with a sense that the nurse is listening.

Answer to Question 2

Answer: 3
Explanation: Active listening offers a way to hear, observe, and understand what patients communicate. Seeking clarification, another therapeutic communication technique, offers a way to seek information or clarification of the patient's thoughts or ideas. Showing acceptance, another therapeutic communication technique, acknowledges the nurse's interest in a nonjudgmental attitude. Open-ended questioning, also a therapeutic communication technique, facilitates spontaneous responses and interactive conversation.