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Author Question: Which of the following strategies would be appropriate when a problem has been caused by an error or ... (Read 15 times)

crobinson2013

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on: Jul 19, 2018
Which of the following strategies would be appropriate when a problem has been caused by an error or oversight on your part?
 
  A) Be sure to apologize.
  B) State specifically what your mistake was.
  C) Explain how the situation will be corrected.
  D) Only A and B are correct.
  E) Only A and C are correct.

Question 2

Which of the following is an example of a softening word or phrase?
 
  A) perhaps
  B) with your permission C) if you wish
  D) All of these answers are correct.
  E) None of these answers are correct.


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AngeliqueG

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Reply #1 on: Jul 19, 2018
Answer to Question 1

Correct Answer: E

Answer to Question 2

Correct Answer: D


crobinson2013

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Reply #2 on: Jul 19, 2018
TY


AngeliqueG

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Reply #3 on: Jul 19, 2018
Happy to Help


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