__________-centered documents focus on what people need to learn, ...

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__________-centered documents focus on what people need to learn, do, or decide.
 
  Fill in the blank(s) with the appropriate word(s).

Question 2

When preparing a technical document, do all of the following except
 
  (a) give candid feedback if warranted.
  (b) exaggerate information.
  (c) respect rights to privacy.
  (d) provide sufficient information.
  (e) inform of consequences or risks.

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Answer to Question 1

Reader

Answer to Question 2

b