A nurse manager desiring to make a change in a workplace procedure with the least amount of employee anxiety should initially use which of the following strategies?
1. Retain the services of an outside consultant.
2. Develop a successful and detailed plan.
3. Raise the employees' awareness of a need for change.
4. Turn the whole matter over to the staff to solve.
Question 2
A nurse manager working in a long-term care facility would explain to a group of workers that the worst consequence of not passing an accreditation visit by The Joint Commission (TJC) would be:
1. a reduced number of positions.
2. adverse public relations.
3. a decline in resident admission rates.
4. closure.