An organization is evaluating the quality of care provided to ...

[stock]

An organization is evaluating the quality of care provided to clients. Which of the following will be used to evaluate this quality?
 
  a. Physician satisfaction
  b. Client satisfaction
  c. Nursing staff satisfaction
  d. Vendor satisfaction

Question 2

A client says that he does not want one particular nurse to care for him because she becomes defensive when he tells her how he is feeling and what he needs. The client is at risk for which of the following?
 
  a. Prolonged hospitalization
  b. Poor outcomes of care
  c. Refusing to participate in the evaluation process
  d. Rehospitalization at a later date

[millet]

Answer to Question 1

ANS: B

Answer to Question 2

ANS: C

[stock]

Gracias!

[rachel]

Thanks for the timely response, appreciate it