Answer to Question 1
B
The parent's statement is an example of trust. Trusting another person involves risk and vulnera-bility, but it also fosters open, therapeutic communication and enhances the expression of feel-ings, thoughts, and needs.
The parent's statement is not an example of identifying problems and goals.
The parent's statement is not clarifying roles of the nurse and client.
The parent's statement is not an example of revealing. Although the parent may have provided information that was never before revealed, in this statement the parent is indicating that there is trust between himself or herself and the nurse practitioner.
Answer to Question 2
A
The nurse is demonstrating the use of therapeutic communication by sharing hope. The nurse is pointing out that personal growth can come from illness experiences.
It didn't look as if you were ever going to be able to get the injection technique right is a nega-tive statement. The nurse should not state observations that might embarrass or anger the client.
You really need to be checking your blood sugar more often unless you want to come back here to the hospital is a response that does not demonstrate the use of therapeutic communication. It implies disapproval and is an aggressive, threatening type of response.
You don't appear to have any interest in your dietary intake is not a therapeutic statement; it is negative and aggressive in nature. Even if it is a true observation, it is one the nurse should not state, as it could anger or embarrass the client.