Answer to Question 1
ANS: A
In a just culture the nurse is accountable for their actions and practice, but people are not punished for flawed systems. Through a strategy such as root cause analysis the reasons for errors in medication administration can be identified and strategies developed to minimize future occurrences. Requiring continued education may be an appropriate recommendation but not until data is collected about the event. Telling the patient is part of transparency and the sharing and disclosure among stakeholders, but it is generally the role of risk management staff, not the staff nurse.
Answer to Question 2
ANS: D
Including an adequate number of staff members with experience caring for anticipated patients is a strategy to manage the workload and potential fluctuations. A safety culture requires organizational leadership (e.g., the nurse manager) that gives attention to human factors such as managing workload fluctuations. This strategy also applies principles of crew resource management in that it addresses workload distribution. Lack of supplies can create a challenge for safe care but could not be addressed with the schedule. Concerns with communication and coordination across disciplines, including power gradients, and excessive professional courtesy can create hazards but would not be the best answer. Strategies to minimize interruptions in work are essential but would not be the best answer in this situation.
The nurse is using Standard Precautions to draw blood.
Injecting an IV push (bolus) medication; A, into a peripheral saline lock
The reminder card should be completed and handed to the patient after the appointment is scheduled.
Withdrawing Medication from Single-Dose or Multiple-Dose Vials
Drugs for Advanced Heart Failure
The nurse begins the general survey