The nurse is admitting a patient to the medical/surgical unit. Which communication technique would be considered appropriate for this interaction?
a. I've also had traumatic life experiences. Maybe it would help if I told you about them.
b. Why do you think you had so much difficulty adjusting to this change in your life?
c. You will feel better after getting accustomed to how this unit operates.
d. I'd like to sit with you for a while to help you get comfortable talking to me.
Question 2
A patient states, I had a bad nightmare. When I woke up, I felt emotionally drained, as though I hadn't rested well. Which response by the nurse would be an example of interpersonal therapeutic communication?
a. It sounds as though you were uncomfortable with the content of your dream.
b. I understand what you're saying. Bad dreams leave me feeling tired, too.
c. So, all in all, you feel as though you had a rather poor night's sleep?
d. Can you give me an example of what you mean by a 'bad nightmare'?
The nurse can make observations about the patient's general appearance while talking with the p
Client on IV patient-controlled analgesia (PCA).
Signs and symptoms of a patient with heart failure.
Qualifications of Certified Medical Administrative Specialist
The medical assistant spends many hours on the telephone assisting patients.