An apprentice program traditionally requires 8,000 hours of ...

[Charlie]

An apprentice program traditionally requires 8,000 hours of training, which is equivalent to _____.
 
  a. one year
  b. two years
  c. four years
  d. five years

Question 2

Listening to the customer's complaint does not provide _____.
 
  a. valuable information about the problem
  b. information about what the unit should do
  c. clues that the HVAC equipment may not be faulty
  d. all information needed to find the problem

[vkodali]

Answer to Question 1

c

Answer to Question 2

d

[Charlie]

Wow, this really help

[LVPMS]

Thanks for the timely response, appreciate it