The presentation of discrepant points of view contributes to ...

[Hungry!]

The presentation of discrepant points of view contributes to positive outcomes in counseling by changing the way the client construes problems and considers solutions. What is the mechanism through which these discrepant points of view are communicated to the client?
 
  a. probe
  b. leverage
  c. challenge
  d. empathic highlight

Question 2

After a violent incident, the institution may want to:
 
  A) do a disciplinary investigation to determine if there was negligence.
 
  B) conduct both Critical Incidents Stress Debriefing and a psychological autopsy.
 
  C) use flooding procedures to immediately get the staff member back on the job.
 
  D) immediately return to business as usual and ignore this rare event.

[Dunkey]

Answer to Question 1

c

Answer to Question 2

A

[Hungry!]

TY

[Dunkey]

You're welcome