« previous next »

Author Question: Handling problem callers who become abusive is best done by: A) leaving time limits open so they ... (Read 54 times)

joe

  • Hero Member
  • *****
  • Posts: 627
on: Jul 30, 2018
Handling problem callers who become abusive is best done by:
 
  A) leaving time limits open so they finally run down.
 
  B) terminating them after a clear warning.
 
  C) posing close-ended questions to specify the problem.
 
  D) establishing loose and unclear administrative rules.

Question 2

The idea that crisis services be delivered based upon need and resource availability is related to the ethical idea of:
 
  A) fidelity.
 
  B) autonomy.
 
  C) justice.
 
  D) nonmaleficence.


reversalruiz

  • Sr. Member
  • ****
  • Posts: 327
Reply #1 on: Jul 30, 2018
Answer to Question 1

B

Answer to Question 2

C


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

The U.S. Pharmacopeia Medication Errors Reporting Program states that approximately 50% of all medication errors involve insulin.

Did you know?

The human body produces and destroys 15 million blood cells every second.

Did you know?

Disorders that may affect pharmacodynamics include genetic mutations, malnutrition, thyrotoxicosis, myasthenia gravis, Parkinson's disease, and certain forms of insulin-resistant diabetes mellitus.

Did you know?

A cataract is a clouding of the eyes' natural lens. As we age, some clouding of the lens may occur. The first sign of a cataract is usually blurry vision. Although glasses and other visual aids may at first help a person with cataracts, surgery may become inevitable. Cataract surgery is very successful in restoring vision, and it is the most frequently performed surgery in the United States.

Did you know?

The FDA recognizes 118 routes of administration.

Family teaching: problem solving skills. Family teaching: problem solving skills.
Computing Limits Problems Computing Limits Problems
Problem Problem
Problem Problem
Physics - Problem Exercise Physics - Problem Exercise
The time at which the mailman delivers the mail to Ace Bike Shop follows a normal distribution ... The time at which the mailman delivers the mail to Ace Bike Shop follows a normal distribution ...
Video: Enzyme structure - Properties of enzymes

For a complete list of videos, visit our video library