Author Question: In the beginning, when you first start to listen to a new client, it is important to listen first ... (Read 163 times)

vicky · **on:** Jul 30, 2018

In the beginning, when you first start to listen to a new client, it is important to listen first for :

a. who and what are important to the client.
b. client goals.
c. random exceptions.
d. solution talk.

Question 2

When an interviewer observes: You seem to be a mother who cares very much for her children, this is an example of:

a. a direct compliment.
b. an indirect compliment.
c. a reality-based compliment.
d. a general compliment.