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Author Question: In the beginning, when you first start to listen to a new client, it is important to listen first ... (Read 164 times)

vicky

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on: Jul 30, 2018
In the beginning, when you first start to listen to a new client, it is important to listen first for :
 
  a. who and what are important to the client.
  b. client goals.
  c. random exceptions.
  d. solution talk.

Question 2

When an interviewer observes: You seem to be a mother who cares very much for her children, this is an example of:
 
  a. a direct compliment.
  b. an indirect compliment.
  c. a reality-based compliment.
  d. a general compliment.


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heinisk01

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Reply #1 on: Jul 30, 2018
Answer to Question 1

a

Answer to Question 2

a


vicky

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Reply 2 on: Jul 30, 2018
Gracias!

marict

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Reply 3 on: Yesterday
Excellent

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