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Author Question: Which question opener is MOST helpful in encouraging clients to talk? A) Could B) What C) How ... (Read 89 times)

nautica902

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Which question opener is MOST helpful in encouraging clients to talk?
 
  A) Could
  B) What
  C) How
  D) Why

Question 2

Which question opener will be MOST useful for bringing out specific facts within the client's story?
 
  A) Could
  B) What
  C) How
  D) Why



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fffftttt

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Answer to Question 1

A

Answer to Question 2

B




nautica902

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Reply 2 on: Jul 31, 2018
Thanks for the timely response, appreciate it


sarah_brady415

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Reply 3 on: Yesterday
Gracias!

 

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