When the interviewer focuses on the negative or distorts the ...

[urbanoutfitters]

When the interviewer focuses on the negative or distorts the client's conversation, this is:
 
  A) empathy.
  B) subtractive empathy.
  C) basic empathy.
  D) additive empathy.

Question 2

Which of the following lists, in the correct order, the three anchor points used to classify and rate the quality of empathy shown in an interview?
 
  A) Level 1: Additive empathy; Level 2: Basic empathy; Level 3: Subtractive empathy
  B) Level 1: Basic empathy; Level 2: Additive empathy; Level 3: Subtractive empathy
  C) Level 1: Subtractive empathy; Level 2: Basic empathy; Level 3: Additive empathy
  D) Level 1: Additive empathy; Level 2: Subtractive empathy; Level 3: Basic empathy

[diesoon]

Answer to Question 1

B

Answer to Question 2

C

[urbanoutfitters]

Thanks for the timely response, appreciate it

[alvinum]

Excellent