Is this the first time that you've experienced a problem like this? is an example of which type of question?
a) Open
b) Closed
c) Swing
d) Concrete
Question 2
If the time and place is NOT right for dealing with a conflict, it can be avoided by
a. Decreasing barriers and removing triggering events
b. Increasing barriers and strengthening triggering events
c. Decreasing barriers and strengthening triggering events
d. Increasing barriers and removing triggering events