When gathering information about a problem, groups should
a. Let the experts gather the information
b. Make a list of restraining and helping forces
c. Rely on the wishes of the high-power members
d. Eliminate possible courses of action
Question 2
Which is NOT a step in force-field analysis?
a. Brainstorm all helping and restraining forces
b. Agree on the most important helping and restraining forces
c. Determine ways to reduce restraining forces and increase helping forces
d. Assign solutions to supervisors to implement