When communicating with clients over the phone, counselors should
a. inform the client that he or she must speak to the counselor face-to-face because
phone communication of confidential issues is unethical.
b. assume that the conversation cannot be intercepted due to encryption software on
cell phones.
c. acknowledge that the client is receiving services to unknown callers reporting
that they know the client.
d. state information off the record and informally if the client and counselor have
good rapport.
e. attempt to verify the client's identity, and demonstrate caution and
professionalism when discussing confidential information.
Question 2
According to Perls, living in the here-and-now leads to
(a) fuller awareness.
(b) imbalance.
(c) flux.
(d) a lack of foresight.
A nurse adjusts the rate of a client’s IV.
Tips for making phone consultations
Medical assistants can quickly pull up a patient record when a phone call is received.
Removing the sheet from underneath the client.
(A) Unwrap each of the layers until the client is covered by just the plastic sheet and the towels ...
Survey and posture of client: Lateral view