When communicating with clients over the phone, counselors should
a. inform the client that he or she must speak to the counselor face-to-face because
phone communication of confidential issues is unethical.
b. assume that the conversation cannot be intercepted due to encryption software on
cell phones.
c. acknowledge that the client is receiving services to unknown callers reporting
that they know the client.
d. state information off the record and informally if the client and counselor have
good rapport.
e. attempt to verify the client's identity, and demonstrate caution and
professionalism when discussing confidential information.
Question 2
According to Perls, living in the here-and-now leads to
(a) fuller awareness.
(b) imbalance.
(c) flux.
(d) a lack of foresight.
Establishing a caring and trusting relationship helps the client come to terms with a terminal illne
Medical assistants can quickly pull up a patient record when a phone call is received.
Use face cradle covers to prevent the client’s skin from touching the face cradle upholstery.
Apply the substance to the client’s posterior leg with one smooth stroke. To stabilize the ...
Testing the Achilles tendon reflex with client in a supine position
The client is positioned for the examination