This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Guests who have a complaint sometimes wait until they have paid their check before they complain. If ... (Read 132 times)

ghost!

  • Hero Member
  • *****
  • Posts: 560
on: Aug 2, 2018
Guests who have a complaint sometimes wait until they have paid their check before they complain. If the complaint is serious, the matre d' or host should:
 
  A) call the manager to discuss the problem with the guest
  B) apologize and assure the guest that it will be better next time
  C) offer the guest a free dessert coupon for the next visit
  D) immediately write it down and later inform the manager

Question 2

After seating the guests, the matre d' or host should open and present a menu directly in front of each guest, and then:
 
  A) say, The food is great here B) say, Save room for dessert
  C) suggest a specific appetizer or chef's special D) answer A and C
The Professional Server: A Training Manual ¦ Sanders, Giannasio ¦ 3rd Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

blakeserpa

  • Sr. Member
  • ****
  • Posts: 338
Reply #1 on: Aug 2, 2018
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 64% of students answer this correctly


ghost!

  • Member
  • Posts: 560
Reply 2 on: Aug 2, 2018
:D TYSM

ryansturges

  • Member
  • Posts: 338
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

Cutaneous mucormycosis is a rare fungal infection that has been fatal in at least 29% of cases, and in as many as 83% of cases, depending on the patient's health prior to infection. It has occurred often after natural disasters such as tornados, and early treatment is essential.

Did you know?

By definition, when a medication is administered intravenously, its bioavailability is 100%.

Did you know?

According to animal studies, the typical American diet is damaging to the liver and may result in allergies, low energy, digestive problems, and a lack of ability to detoxify harmful substances.

Did you know?

Fungal nail infections account for up to 30% of all skin infections. They affect 5% of the general population—mostly people over the age of 70.

Did you know?

In 1844, Charles Goodyear obtained the first patent for a rubber condom.

Mitosis + Check Points 1 of 5 Mitosis + Check Points 1 of 5
Mitosis + Check Points 2 of 5 Mitosis + Check Points 2 of 5
Cant wait for Friday! Cant wait for Friday!
Using a scan tool to check for IAC counts or percentage as part of a diagnostic routine. Using a scan tool to check for IAC counts or percentage as part of a diagnostic routine.
A. Open portable massage table on its side. B. Straighten out legs completely and check that leg ... A. Open portable massage table on its side. B. Straighten out legs completely and check that leg ...
Sonja is paid $42.50 per hour as a veterinarian. She is paid 1 times the regular rate for all ... Sonja is paid $42.50 per hour as a veterinarian. She is paid 1 times the regular rate for all ...
Video: Introduction to Diabetes

For a complete list of videos, visit our video library