The Family and Medical Leave Act: A) gives employees up to 12 ...

[jenna1]

The Family and Medical Leave Act:
 
  A) gives employees up to 12 weeks of unpaid and job-protected sick leave.
 
  B) prohibits discrimination based on pregnancy, childbirth or related conditions.
 
  C) mandates equal pay for equal work regardless of medical condition.
 
  D) requires employers to give paid sick leave benefits to full-time employees.

Question 2

Explain why operating standards are important and how managers can enforce them.
 
  What will be an ideal response?

[hramirez205]

Answer to Question 1

A

Answer to Question 2

Standards indicate the level of quality, speed, food safety, or hospitality that employees should demonstrate so customers will receive a consistently good dining experience. Standards also specify how, how often, and how quickly employees should do work tasks, and they should be in place for all areas of an operation.

Standard operating procedures (SOPs) explain what employees must know and do when they perform work, and they are used to implement standards. SOPs must be reviewed and updated as necessary. Sometimes this involves addressing a specific step and sometimes an entire task. Corrective actions to enforce SOPs include informal coaching sessions, special conversations, or discussions during performance appraisal meetings.

[jenna1]

Both answers were spot on, thank you once again

[hramirez205]

Great! Please up vote