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Author Question: Describe basic concerns in establishing quality standards. What will be an ideal ... (Read 51 times)

torybrooks

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on: Aug 2, 2018
Describe basic concerns in establishing quality standards.
 
  What will be an ideal response?

Question 2

Managers do coaching when they
 
  a. manage by walking around.
  b. conduct negotiation sessions.
  c. give employees an oral warning.
  d. conduct performance appraisals.


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essyface1

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Reply #1 on: Aug 2, 2018
Answer to Question 1

Managers must establish standards that define the experience that customers will receive. Then they must charge a value-driven price that generates a profit for the operation. The best managers use planning tools including the menu, standardized recipes, and purchase specifications to help ensure standards will be met.

Answer to Question 2

A


torybrooks

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Reply 2 on: Aug 2, 2018
Thanks for the timely response, appreciate it

AngeliqueG

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Reply 3 on: Yesterday
Excellent

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