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Author Question: What management activity involves determining how and by whom work activities will be done? a. ... (Read 80 times)

waynest

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What management activity involves determining how and by whom work activities will be done?
 
  a. Directing
  b. Evaluating
  c. Organizing
  d. Controlling

Question 2

Which situation describes a service failure by a BOH employee?
 
  a. Dirty menu
  b. Dirty tabletop
  c. Dirty glassware
  d. Dirty dining-room floor



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maya.nigrin17@yahoo.com

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Answer to Question 1

C

Answer to Question 2

C




waynest

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Reply 2 on: Aug 2, 2018
YES! Correct, THANKS for helping me on my review


triiciiaa

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Reply 3 on: Yesterday
Excellent

 

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