Author Question: In the TQM philosophy of management, reducing variation is viewed as the key to improving ... (Read 216 times)

Destiiny22 · **on:** Aug 2, 2018

In the TQM philosophy of management, reducing variation is viewed as the key to improving productivity and quality. This reduction in variation focuses on which part of the systems model?

a. transformations
b. inputs
c. outputs
d. environment

Question 2

The best definition of productivity is:

a. level of output for a given degree of input
b. measurement of quality of service rendered
c. number of full-time equivalents available for a given task
d. number of man-hours worked per pay period