Author Question: Describe the role that managers play in effective guest intervention procedures. What will be an ... (Read 96 times)

vHAUNG6011 · **on:** Aug 10, 2018

Describe the role that managers play in effective guest intervention procedures.

What will be an ideal response?

Question 2

Which activity best describes the primary role of a leader?

a. Solving problems
b. Managing work
c. Inspiring people
d. Developing objectives

sailorcrescent · **Reply #1 on:** Aug 10, 2018

Answer to Question 1

Managers play a variety of roles in guest intervention as needed. They develop policies to address what is to be done if guests who are intoxicated arrive at the operation. They are also involved in all situations where guests are denied the service of additional alcoholic drinks. In addition, they establish policies for addressing those intoxicated patrons who are leaving the operation. Finally, managers are responsible for ensuring they are continually up-to-date with all current laws regarding the legal service of alcoholic beverages.

Answer to Question 2

C