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Author Question: Three things a well-trained group of employees should result in ____________, ____________, and ... (Read 71 times)

berenicecastro

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on: Aug 10, 2018
Three things a well-trained group of employees should result in ____________, ____________, and ____________.
 
  Fill in the blank(s) with correct word

Question 2

Service encounters appear successful because the customer brings high expectations to the encounter.
 
  Indicate whether the statement is true or false


xMRAZ

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Reply #1 on: Aug 10, 2018
Answer to Question 1

answers may vary: reduction of costs, stress, turnover, and absenteeism and an increase in efficiency and customer satisfaction

Answer to Question 2

FALSE


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berenicecastro

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Reply #2 on: Aug 10, 2018
TY


xMRAZ

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Reply #3 on: Aug 10, 2018
You're welcome


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