This topic contains a solution. Click here to go to the answer

Author Question: How can communication via the grapevine be used to serve the interests of those within it? What ... (Read 64 times)

jlmhmf

  • Hero Member
  • *****
  • Posts: 552
How can communication via the grapevine be used to serve the interests of those within it?
 
  What will be an ideal response?

Question 2

Referencing question 9, if the restaurant has 20,470 in sales that week, what is the restaurant's prime cost percent for the week?
 
  What will be an ideal response?



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

momtoalll

  • Sr. Member
  • ****
  • Posts: 326
Answer to Question 1

Chefs should be aware of the potential advantages and disadvantages of the information
conveyed via the grapevine. It may be used to test team members' reactions prior to the official
handed-down information. Obtaining feedback informally from the team can be used to gauge
acceptance or compliance with new ideas or change. It is important that the information carried
through the grapevine will not harm or frighten team members. Rumors relating to change can
cause team members to feel insecure and create fear. If based on false or damaging information,
the grapevine can be harmful to the overall foodservice organization. The degree of harm
inaccurate information causes is largely dependent upon the work climate prevailing in the
kitchen. If morale is low and poor chef supervision exists, the harmful rumors can easily find
acceptance.

Some rumors should be dispelled immediately. To do this, the source of the rumor needs to be
established. Ask the team members about the rumor and offer to share the facts. Rumors flourish
when there is limited communication. By supplying the facts and adequate information in an
open, honest, and free atmosphere, rumors can be quashed and the uncertainty upon which they
grow removed. Gossip about team members' personal dispositions should not be tolerated.

Answer to Question 2

51.4





 

Did you know?

According to the FDA, adverse drug events harmed or killed approximately 1,200,000 people in the United States in the year 2015.

Did you know?

Children with strabismus (crossed eyes) can be treated. They are not able to outgrow this condition on their own, but with help, it can be more easily corrected at a younger age. It is important for infants to have eye examinations as early as possible in their development and then another at age 2 years.

Did you know?

The Food and Drug Administration has approved Risperdal, an adult antipsychotic drug, for the symptomatic treatment of irritability in children and adolescents with autism. The approval is the first for the use of a drug to treat behaviors associated with autism in children. These behaviors are included under the general heading of irritability and include aggression, deliberate self-injury, and temper tantrums.

Did you know?

Women are 50% to 75% more likely than men to experience an adverse drug reaction.

Did you know?

The average person is easily confused by the terms pharmaceutics and pharmacology, thinking they are one and the same. Whereas pharmaceutics is the science of preparing and dispensing drugs (otherwise known as the science of pharmacy), pharmacology is the study of medications.

For a complete list of videos, visit our video library