Author Question: Explain how to handle requests from customers with food allergies, sensitivities, and intolerances. ... (Read 109 times)

RODY.ELKHALIL

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Explain how to handle requests from customers with food allergies, sensitivities, and intolerances.
 
  What will be an ideal response?

Question 2

A popular dessert in South America is fried bananas served with a sauce made from butter, sugar, rum and brandy.
 
  Indicate whether the statement is true or false



joshbk44

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Answer to Question 1

Restaurant and foodservice operators must design tools that can be used by
front-of-the-house staff when discussing the menu with customers. Managers
and chefs should work together to create policies and procedures on how to
communicate with guests about their allergies and intolerances.
Staff should be trained on these policies and procedures, and managers need
to be sure they are strictly enforced. Determine who will be assigned the
responsibility of taking the order of a person with an allergy or intolerance.
Identify how the special order will be communicated to the kitchen staff.
Develop policies to ensure that all employees eliminate allergens from menu
items and avoid cross-contact at all stages of food preparation and service.

Answer to Question 2

TRUE



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