Author Question: A service system is NOT stable, tasks do NOT get accomplished, and it will eventually collapse if: ... (Read 41 times)

MirandaLo

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A service system is NOT stable, tasks do NOT get accomplished, and it will eventually collapse if:
 
  a.  >
  b.  <
  c.  =
  d. 1/  >
  e. 1/  <

Question 2

A feature of a service that can be used to segment either its supply or demand into specialized categories is called a:
 
  a. Variable price
  b. Causal rate difference
  c. Premium
  d. Fence
  e. Customer segment
 Advanced questions



diesoon

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Answer to Question 1

A

Answer to Question 2

D



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