In the swimlane format, the specific tasks that need to be ...

[burchfield96]

In the swimlane format, the specific tasks that need to be accomplished as part of a businessprocess are known as ________.
 
  A) decisions
  B) resources
  C) activities
  D) databases

Question 2

Which of the following statements is true of customer relationship management (CRM)systems?
 
  A) They are applications used for consolidating business operations into a single, consistent,
  computing platform.
  B) They vary in the degree of functionality they provide.
  C) They incorporate accounting, manufacturing, inventory, and human resources applications.
  D) A major disadvantage of these systems is a lack of consistency in data.

[brbarasa]

Answer to Question 1

C

Answer to Question 2

B

[burchfield96]

Thanks for the timely response, appreciate it

[mjenn52]

TYSM