Author Question: In the swimlane format, the specific tasks that need to be accomplished as part of a businessprocess ... (Read 72 times)

burchfield96 · **on:** Jul 7, 2018

In the swimlane format, the specific tasks that need to be accomplished as part of a businessprocess are known as ________.

A) decisions
B) resources
C) activities
D) databases

Question 2

Which of the following statements is true of customer relationship management (CRM)systems?

A) They are applications used for consolidating business operations into a single, consistent,
computing platform.
B) They vary in the degree of functionality they provide.
C) They incorporate accounting, manufacturing, inventory, and human resources applications.
D) A major disadvantage of these systems is a lack of consistency in data.