How are employees of the month (quarter or year) typically determined?
a. Peers, supervisors or management may nominate them
b. Longevity rotation basis so that everyone gets it eventually
c. Result of scores obtained from Mystery shoppers or audit
d. Names are pulled out of a hat from self-nomination entries
Question 2
Residents who reside in long-term care living centers for short-term rehabilitation likely prefer what type of dining service delivery?
a. Buffet
b. Traditional tray line
c. Restaurant style
d. Family style
e. Room service
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