Author Question: Northern Illinois University's successful crisis communications response to a deadly on-campus ... (Read 36 times)

joblessjake · **on:** Aug 11, 2018

Northern Illinois University's successful crisis communications response to a deadly on-campus shooting in 2008 is credited to _____.

A) a policy of transparency
B) research into the earlier Virginia Tech shootings
C) an increase in computer server capacity
D) All of the above.
E) None of the above.

Question 2

At which step of the crisis communications process do you engage in evaluation of what went well in handling the crisis and what didn't?

A) message development
B) recovery
C) response
D) risk assessment
E) planning