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Author Question: This theory holds that when an organization is dealing with a crisis, it must develop a ... (Read 16 times)

clmills979

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on: Aug 11, 2018
This theory holds that when an organization is dealing with a crisis, it must develop a communication strategy to defend it.
 
  A) image repair theory
  B) uncertainty reduction theory
  C) identity management theory
  D) situation crisis communication theory
  E) cognitive dissonance theory

Question 2

Which strategy of image repair theory is illustrated by We didn't do it?
 
  A) mortification
  B) evasion of responsibility
  C) corrective action
  D) denial
  E) reduction of offensiveness


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peter

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Reply #1 on: Aug 11, 2018
Answer to Question 1

Answer: A

Answer to Question 2

Answer: D


clmills979

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Reply 2 on: Aug 11, 2018
Gracias!

kusterl

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Reply 3 on: Yesterday
:D TYSM

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