When variations from the benchmark or standard occur: a. nothing ...

[kamilo84]

When variations from the benchmark or standard occur:
 a. nothing has changed.
 b. something is causing a major problem.
 c. often the reason is obvious and justifiable.
 d. the variance may not be identifiable.

Question 2

The term to describe when an organization compares itself with data derived from other organizations is:
 a. external benchmarking.
 b. organizational benchmarking.
 c. internal benchmarking.
 d. standard benchmarking.

[connor417]

Answer to Question 1

c

Answer to Question 2

a

[kamilo84]

Thanks for the timely response, appreciate it

[jackie]

TYSM