Which one of the following is designed to look at problems and ...

[809779]

Which one of the following is designed to look at problems and improvements that could be made across departmental boundaries?
 a. continuous quality improvement (CQI)
 b. quality assurance (QA)
 c. total quality management (TQM)
 d. quality control (QC)

Question 2

The process that identifies a problem area, takes action to correct the problem, and then monitors the results over time to see that the problem is solved is called:
 a. continuous quality improvement (CQI).
 b. quality control (QC).
 c. quality assurance (QA).
 d. total quality management (TQM).

[trog]

Answer to Question 1

c

Answer to Question 2

c

[809779]

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[trog]

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